Privacy Policy

Effective Date: July 15, 2026

At Element Mens Formula (“Element Mens Formula,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, create an account, place an order, subscribe to communications, or otherwise interact with our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect personal and technical information, including:

Personal Information

Full name
Email address
Telephone number
Billing address
Shipping address
Account information
Order history
Information submitted through customer service requests, reviews, forms, or other communications

Payment Information

Payments are processed securely through trusted third-party payment providers.

Element Mens Formula does not store complete credit card or debit card information on our servers.

Technical Information

When you visit our website, we may automatically collect certain technical information, including:

IP address
Browser type and version
Device information
Operating system
Pages visited
Time spent on the website
Referral sources
Approximate geographic location
Website usage information
Cookies and similar technologies

2. How We Use Your Information

We may use the information we collect to:

Process and fulfill orders
Process payments through our payment providers
Send order confirmations and shipping updates
Provide customer service and respond to inquiries
Create and manage customer accounts
Improve our website, products, services, and customer experience
Personalize your shopping experience
Provide product information and recommendations
Send newsletters, promotional communications, and special offers where permitted
Detect, investigate, and prevent fraud or unauthorized transactions
Maintain website security and functionality
Comply with applicable legal, regulatory, tax, and accounting requirements
Resolve disputes and enforce our agreements

3. Health and Sensitive Information

Element Mens Formula generally does not require customers to provide medical or health information to purchase products through our website.

Please do not submit sensitive medical, health, or other highly personal information through our website unless it is reasonably necessary to address a customer service inquiry.

If you voluntarily provide sensitive information, we will handle it in accordance with applicable law.

4. Payment Security

Payment information is processed by reputable third-party payment providers using industry-standard security technologies.

Element Mens Formula does not retain complete payment card information on its own systems.

Although we use commercially reasonable security measures, no electronic transmission or storage system can be guaranteed to be completely secure.

5. Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve functionality, performance, and user experience.

Cookies may be used to:

Remember shopping cart contents
Save account and website preferences
Keep users signed in
Improve website performance
Analyze website traffic and visitor behavior
Measure marketing effectiveness
Provide relevant content and product recommendations
Support advertising and promotional activities where applicable

Most web browsers allow you to manage or disable cookies through browser settings.

Disabling cookies may affect certain website features or functionality.

6. Third-Party Service Providers

We may work with trusted third-party service providers that assist us with:

Payment processing
Shipping and order fulfillment
Website hosting
Website analytics
Email communications
Customer support
Fraud prevention
Marketing and advertising

These providers may receive information necessary to perform services on our behalf and are expected to maintain appropriate security and confidentiality measures.

We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.

7. Marketing Communications

If you choose to receive promotional communications, we may send information regarding:

New product releases
Promotions and discounts
Special offers
Seasonal campaigns
Company announcements
Product recommendations
Wellness or educational content

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our promotional communications.

You may also contact us directly to request removal from marketing communications.

8. Website Analytics

We may use analytics services to understand how visitors interact with our website.

Analytics information may include:

Pages viewed
Products viewed
Session duration
Device type
Browser type
Operating system
Approximate geographic location
Referral sources
Website performance information

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

Process and fulfill orders
Maintain customer accounts
Provide customer support
Maintain business records
Comply with legal, tax, accounting, and regulatory requirements
Resolve disputes
Prevent fraud
Enforce our agreements and policies

When personal information is no longer required, we may securely delete or anonymize it where appropriate.

10. International Data Transfers

Depending on the location of our service providers, hosting infrastructure, or business operations, your personal information may be transferred to or processed in jurisdictions outside your country or state of residence.

Where required by applicable law, we will take reasonable steps to provide appropriate safeguards for such transfers.

11. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

12. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete the information.

13. Third-Party Websites

Our website may contain links to third-party websites or services.

Element Mens Formula does not control and is not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the privacy policies of any external websites you visit.

14. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

Access personal information we maintain about you
Request correction of inaccurate information
Request deletion of personal information where permitted by law
Restrict or object to certain processing activities
Withdraw consent where applicable
Request a copy of your personal information where permitted
Opt out of marketing communications

To exercise any applicable privacy rights, please contact us using the information below.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or applicable legal requirements.

Any updates will be posted on this page with a revised Effective Date.

Your continued use of the website after an updated Privacy Policy becomes effective constitutes acceptance of the revised policy to the extent permitted by applicable law.

16. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Element Mens Formula

Address:
14836 W CASTILLE WAY
SYLMAR, CA 91342

Email:
info@elementmensformula.com

Phone:
(818) 564-3573

Website:
https://elementmensformula.com